Apple iPhone Duo buyers report cracked displays days after launch

Apple iPhone Duo is facing a worrying start. Just days after launch, some buyers reported cracks and bright lines on its inner screen. Apple has offered replacements, but the cause remains unclear. The reports raise fresh questions about the phone’s durability.

Cracks appear near the Apple iPhone Duo hinge

As reported by Indian Express, Apple said on October 26 that a small number of iPhone Duo units had problems with their inner displays. The company asked users who notice screen issues to contact AppleCare for a replacement. Apple did not say what caused the damage or how many phones were affected. The complaints began appearing on social media over the weekend.

Early buyers raised concerns about screen cracks soon after the phone reached stores. However, social media posts do not show how common the problem is. Some images have also faced questions about whether AI changed them. Those claims have not been confirmed. The iPhone Duo is Apple’s first foldable smartphone and costs around $2,000 in the United States. Its inner display bends as the device opens and closes, making the hinge a key part of the design.

What might be causing the damage?

There is no confirmed cause for the screen failures. Still, repair firm iFixit has offered a possible explanation after studying teardown footage, Apple patents and CT scans. It built a 3D model of the hinge to see how its parts move. iFixit found that a support bar in the middle might not move out of the way properly when the phone closes. If that happens, it could put extra pressure on a small area of the screen.

These are possible causes, not proven findings. Apple has not confirmed that the hinge design is to blame. Some users online have also advised people not to press the centre of the phone when closing it. However, there is no clear evidence that this action caused the reported damage. The screen uses a matte nano-texture finish, which helps make the fold line less visible. Yet the display still needs to bend each time the phone opens or shuts.

Apple’s response to iPhone Duo screen cracks

Apple said it was aware of an issue affecting a small number of devices. It told users with display problems to seek a replacement through AppleCare. The company has not announced a wider recall or shared a detailed repair plan. The launch has drawn strong interest, but these early reports come at a sensitive time. Rivals have sold foldable phones for years, and screen strength remains a key concern for buyers.

The reports do not mean every iPhone Duo has a fault. The number of affected phones is not known, and the exact cause remains unclear. Buyers should watch for official updates rather than treat online posts as proof of a wider failure. For now, Apple is offering help to affected users, in an attempt to save business. The next step is to explain what caused the cracks and whether any design or production change is needed.

Author’s Opinion

Apple’s replacement offer is a useful first step, but buyers also need clear answers. A costly new phone should work as expected. Apple should explain the cause once it has enough evidence and keep users informed about any further action.

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